If the above conditions are met, you will receive a refund for the returned products as well as the delivery costs that you originally incurred (except in the case of a partial return).All orders placed on the Official Online Boutique are uniquely packaged by CHANEL and delivered in Hong Kong SAR and Macau SAR. Products that have been altered are not returnable. They also must be returned with their tag. In your package, CHANEL provides a prepaid shipping label to be attached directly on your return parcel before depositing it at a post office.Įyewear Products may also be returned within a CHANEL fashion boutique.įor health and hygiene protection, cosmetic products that have been unsealed are not eligible for reimbursement.Īll products must be returned in their original packaging and eyewear products must be returned with the accessories provided. Simply complete the return form enclosed with your package (also available on our website if you have created an account) and send us the unused products in their original packaging,along with the return form. You can return all or part of your order within 30 calendar days from the date of shipping. In case of absence, you will receive a message inviting you to arrange a new delivery. If you wish to reschedule, you may select an alternative delivery date or modify delivery address You will receive by email and SMS a delivery date notification directly from TNT. What are my delivery options ? TNT Standard delivery within 5 to 7 business days (15€, complimentary over 70€)ĭelivery Monday to Friday from 8am to 4pm that contains viruses, worms or other potentially harmful programmes or computer files.Īll reviews are subject to ’s Terms of Use.that includes any comment on the medical or pharmaceutical performance of the Products. that includes information referencing websites other than the Website, publicity, third party brands or content that is not be relevant to the products sold on the Website, physical addresses, email addresses, contact details or telephone numbers or any other information allowing the identification of a person.for which you have been paid of have received compensation by a third party not approved by Chanel.
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