![]() ![]() ![]() ![]() Kuki is comprised of numerous chatbot modules, including operator and namespace bots that can route traffic within the network. Kuki employs several strategies for maintaining context across multi-turn conversations, and is capable of storing (and for compliance purposes purging) voluntarily consenting user divulged details in both short-term (e.g., predicates) and long-term (e.g., database) “memory.” Additionally, Kuki implements innovative abuse detection and deflection strategies originally devised by her creator and lead developer, Steve Worswick. Kuki can learn details from a user during conversation locally, but does not learn globally without a human supervisor’s approval. This hybrid methodology has numerous key advantages including, but not limited to, almost zero response latency, imperviousness to toxicity and corruptibly, and general suitability to brand-appropriate production use cases. Kuki is implemented primarily using an open standard, rule-based scripting language called Artificial Intelligence Markup Language (AIML), which entails hand-authoring chatbot replies in response to an analysis of incoming user input data with a blend of statistical models, machine learning, and manual review/tagging. Kuki averages 64 Conversation-turns Per Session (CPS), which is 3x higher than Microsoft XiaoIce, a comparable popular Chinese language chatbot, and 8x higher than is industry standard. Contrary to most task-oriented chatbots employed for business automation, Kuki is engagement-oriented by design, and capable of carrying on an open-domain dialog with the overarching goal of delivering on the uniquely human value propositions of conversation: for companionship, connection, entertainment, education, and other non-transactional use cases. Kuki (short for Mitsuku) also holds a world-record for winning the Loebner Prize, an annual Turing Test Competition, five times. ICONIQ’s Kuki is the world’s most popular English language social chatbot, having exchanged over one billion messages with an estimated 25 million human end-users on the web, streaming and social media, and various messaging applications. About Kuki’s Design and Technical Implementation ![]()
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